Privacy policy

I.- Who is responsible for processing your data?

This privacy policy (hereinafter, the “Privacy Policy”) applies to all personal data provided by the user to Actividades de Consultoría Técnica, Investigación y Servicios Avanzados S.L (hereinafter “ACTISA”), through online forms or when making a purchase on its website.

To the effects of this Privacy Policy, “User” shall be understood as any natural or legal person interested in the products and services offered by ACTISA through its web pages. ACTISA, as the data controller, will request, prior to the provision of personal data, the express consent of the User to this Privacy Policy, where necessary, and to any other aspect that requires the prior authorisation of the User.

The aim of ACTISA’s Privacy Policy is to provide transparency in the information on how we treat your data and to protect the information on the Internet and the data that the user may enter on the website.

Users may contact ACTISA through the mailbox on the website with any questions or needs they may have regarding data protection.

II.- Why do we process your personal data?

The User is hereby informed that the personal data provided by the User through the online forms or during the purchase process of any of ACTISA’s products may be processed for the purposes indicated below, to the extent that there is a legal basis for each processing as explained below:

  1. To guarantee the User access to and use of their personal space in the private area of the web pages of products and services offered by ACTISA.
  2. To manage purchases and requests made by the User on ACTISA’s web pages.
  3. To inform the User by any means, including the sending of commercial communications to the e-mail address provided by the User, of ACTISA products and services similar to those purchased by the User.
  4. To carry out promotional activities about other ACTISA products and services, including the sending of commercial communications to the e-mail address provided by the User.
  5. To carry out promotional activities, including the sending of commercial communications to the e-mail address provided by the User on behalf of ACTISA, of products or services of third party companies collaborating with ACTISA in the following sectors: finance and banking, insurance, training, publishing and publications, trade fairs and events, software and computer services, telecommunications, leisure and tourism, NGOs, energy and water, automotive, optical, electronic, audiovisual and courier services.All the above is provided that we request the User’s consent to do so and he/she grants it to us.
  6. To transfer personal data to authorised software distributors for the purpose of marketing only software products, solutions and services, provided that we request the User’s consent to do so and the User grants it to us.

III.- What is the legal grounds for personal data processing?

The legal grounds for the processing of data for purposes (a) and (b) is the performance of the contract for the provision of services and/or the purchase of the relevant products.

The legal ground for the processing of data for purpose (c) shall be both the consent of the User, if requested and granted, and the legitimate interest of ACTISA in bringing to your attention products or services similar to those you have previously purchased.

The legal ground for the processing of data for purposes (d), (e) and (f) is the consent that may have been requested from the User, without in any case the withdrawal of such consent conditioning the execution of the contract for the provision of services.

At the time of registration, ACTISA will collect and process the personal data required for registration and access to the User’s personal space. In the event that the User decides to purchase one of ACTISA’s products or services, ACTISA will collect and process the data necessary to manage the purchase process (including name, surname, first name, ID card number, address, etc.). The User is aware and accepts that failure to provide certain personal data will prevent ACTISA from providing all the services linked to such data. Under no circumstances will this data be transferred, exploited or used for any purpose other than that expressly indicated herein. During the registration process, the User will be informed of the non-mandatory nature of the collection of some of the data for the provision of ACTISA services.

IV.- How long do we keep your personal data?

ACTISA will keep the data of its clients for as long as necessary to provide the services requested and, once this service has been provided, your data will be kept for the legally required periods for possible liabilities arising from the service provided (unless, in both cases, the processing is based on the consent of the User and the latter revokes it, in which case it will be kept until such revocation is received). Therefore, the data will not be kept for longer than is necessary for the purposes described above.

V.- Who has access to your personal data?

An optimal provision of the service offered by ACTISA through its website may require that other third-party service providers of ACTISA have access to the User’s personal data as data processors. By accepting this Privacy Policy, the User understands that some of the aforementioned service providers are located in countries outside the European Economic Area or do not offer a level of security equivalent to that of Spain. Transfers in these cases are based on the authorisation of the Spanish Supervisory Authority, on standard model clauses approved by the Commission or, where applicable, on the Privacy Shield. For further information on the above guarantees or on the fact that they have been provided, please contact ACTISA by the means set out in section I.

In addition to the access that third party providers may have to the personal data, ACTISA, in their capacity as data processors, national or international, within the framework of the provision of a service to the data controller, may transfer the User’s personal data to ACTISA’s authorised Distributors as mentioned in section II, provided that it has requested the User’s consent and the User has given it.

In addition to the above, ACTISA may transfer or communicate personal data to fulfil its obligations to the Public Administrations in cases where this is required in accordance with the legislation in force at any given time and, where appropriate, also to other bodies such as the State Security Forces and Corps and the Judiciary.

VI.- What are the users’ rights?

ACTISA informs the User of the possibility of exercising the rights of access, rectification, opposition, deletion, portability and limitation of processing, as well as the right to refuse the automated processing of personal data collected by ACTISA.

These rights may be exercised free of charge by the User and, where appropriate, the person representing the User, by means of a written and signed request addressed to the ACTISA mailbox.

This request must contain the reference “Data Protection/ACTISA” in the subject line and must include the following information: the User’s name and surname(s), address for notification purposes, photocopy of National Identity Card or Passport, and the specific request.If another person represents the User, this must be proven by means of a reliable document.

In addition to the aforementioned rights, the User shall have the right to withdraw the consent granted at any time by means of the procedure described above, without such withdrawal of consent affecting the lawfulness of the processing prior to the withdrawal of consent. ACTISA may continue to process the User’s data to the extent permitted by applicable law.

Furthermore, where the processing of the User’s personal data for the purpose (c) is based on legitimate interest, the User may object to such processing.

ACTISA reminds the User that he/she has the right to lodge a complaint with the relevant supervisory authority.

VII.- Unsubscribing from the service of sending commercial communications

As mentioned in the previous section, the User has the right to revoke at any time the consent given for the sending of commercial communications by simply notifying ACTISA that he/she does not wish to continue receiving commercial communications. To do so, the User may either revoke his/her consent in the manner described in the previous section or click on the link included in each commercial communication, thereby cancelling the sending of electronic commercial communications.

VIII.- From what age can the User access our products and services?

The ACTISA website is not aimed at children under 18 years of age.

IX.- What security measures have we implemented?

ACTISA undertakes to comply with its obligation of secrecy of personal data and its duty to protect them and will adopt the necessary measures to prevent their alteration, loss, unauthorised processing or access, in accordance with the provisions of applicable regulations.

ACTISA has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to avoid its alteration, loss and unauthorised processing and/or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.

ACTISA is concerned about privacy and, in order to reinforce the confidentiality and integrity of the information in its organisation, continuously monitors, controls and evaluates its processes to ensure respect for the privacy and security of information, in accordance with international standards.

X.- Use of cookies

Our website uses cookies to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our website.You can find out more about the use of cookies in the Cookie Policy.

XI.- Links

The ACTISA website may include hyperlinks to other sites that are not operated or controlled by ACTISA. Therefore, ACTISA does not guarantee and is not responsible for the legality, reliability, usefulness, accuracy and timeliness of the content of such websites or their privacy practices. Please note that before providing your personal information to these non-ACTISA websites, please be aware that their data protection compliance may differ from ours.

XII. Amendment of the Privacy Policy

ACTISA may modify its Privacy Policy in accordance with the legislation applicable at any given time. In any case, any amendment to the Privacy Policy will be duly notified to the User so that he/she is informed of the changes made in the processing of his/her personal data and, if required by applicable law, the User may give his/her consent. The User is reminded that he/she has the right to lodge a complaint with the relevant supervisory authority.